IT Applications Manager


Position Objective
:

Accountable for the application technology domain related development, deployment, support, vendor management and application lifecycle management and security while ensuring the adherence and improvement of operational processes for business applications.

Key strategic target for this role is to lead the consolidation and modernization of applications across the organisation into the targeted enterprise Microsoft Platform (O365, Power Platform and Azure) and to lead and develop team capabilities to support those activities and ongoing management of the platform.

The role is a key point of contact with external service providers and vendors within the domain, and will work closely with customers, project teams and other teams to ensure that applications support the organization’s business processes.

Key Responsibilities:

  • Lead and implement the applications program and application deployment and development projects to deliver MHT’s strategic targets.
  • Lead and implement application lifecycle and vendor management processes to improve effectiveness, ensure business service stability and support business growth.
  • Support the development and execution of the applications roadmaps and delivery or projects within.
  • Develop strong business relationships to identify and deliver business value through MHT’s strategic applications platforms.
  • Manage the day-to-day operation of all applications and application platforms including direction of internal staff and technology partners.
  • Manage all aspects of application related projects life cycle to facilitate successful delivery to realize business value.
  • Ensure the availability of all applications across the business to meet business requirements through the development and implementation of operational processes.
  • Develop maintenance schedules for applications.
  • Be responsible for the process and systems to ensure resolution of application performance and data integrity related issues.
  • Drive accountability with external vendors and internal parties to ensure adherence with all Information Services operational processes (i.e. ITIL service management processes)
  • Interacting with Business Process Owners for new developments and initiatives to automate the process.
  • Managing roles and authorizations for segregation of duties, and regular audits evidencing compliance.
  • Develop and manage software asset management processes and solution (including the proactive management of software licensing and maintaining application software asset inventory).
  • Oversee the execution of service management processes and the application services domain.
  • Understand applications budget, ensuring expenditure is within agreed budget.
  • Ensure that all system and operating documentation is maintained including administration and management manuals and standard operating procedures.

We are looking for qualified and driven individuals who have:

Qualification & Experience:

  • Qualification: University graduation, major in IT
  • 5 years relevant experience with applications management, development, and Microsoft Application platforms (O365, Azure and Power Platform).
  • Managing Applications and services in a multi-national organisation.
  • Extensive knowledge of application lifecycle and vendor management concepts and processes and the appropriate application of these to support business requirements.
  • Experience delivering application related projects including system enhancements, implementations, and upgrades.
  • Experienced managing technology partners (vendor management) and teams.
  • Good Technical and Functional knowledge application implementations and related solutions.

Skill

  • Microsoft O365, Azure and PowerApps Platforms
  • Applications development and lifecycle Management
  • Project management skills
  • Vendor Management
  • ITIL

Language

  • English

Personal Behaviour

  • Good Interpersonal and communications skills.

How to register

Please send us your resume via [email protected] and our Human Resources Team will contact you within 7 days.