Business Process Management – Business Partner

Position Objective

Works with the process owners or Delegated Process Person in Charge as the liaison between the BPM Unit and the Business

Key Responsibilities

• Support the business to identify business process needs and pain points
• Scope, lead, and manage process improvement projects
• Support project work across the business and potentially in the future with external clients
• Identify significant areas for enhancement or continuous improvement
• Conduct troubleshooting and finding solutions for issues
• Consult the business to develop new process designs to improve standardization, efficiency, and cost-effectiveness
• Develop change management plans for process redesigns
• Work with the BPM Manager to identify potential change impacts of business process changes on the business
• Define and monitor project performance measures
• Bring process design and reengineering capability to work with the business to implement new processes

We are looking for qualified and driven individuals who have

• University degree or equivalent experience in relevant subject matter areas
• Minimum of 5 years’ work experience
• Must have experience in two of the following fields: Finance or Accounting
• Senior analyst – Ideally would know the business and be respected across the business
• Must be able to manage the process owners / delegated person in charge for their project scope
• Be able to manage the BAU roles across a portfolio of processes
• Able to support the BAU roles to review and update their business processes and procedure documents
• Able to design and carry out training, workshops and one on one support interactions
• Understand Business Process Methodologies and MHT regulatory environment

• Competency and other requirements
  – Communication and presentation skills (English); Vietnamese, German or Chinese language are also preferred
  – Well versed with MS Office tools (Excel, Power-point, Word)
  – Advanced analytical and problem-solving skills.