Sustainability is a significant part of the company strategy. We integrate sustainability into all activities of the company’s development journey and community’s development.
Sustainability Governance Structure
To assess, improve and enhance the efficiency of sustainability implementation at the Company and community, we established 2 committees named CHESS and Energy. The periodic meeting of the committees will be organized to review activities within the term and encourage initiatives contribution of employees.
Sustainability Through Innovation
We continuously research and innovate our technology to optimize the entire mineral and metal processing chain and focus on customer solutions through our state-of-the-art Research and Development centers in Germany and in Vietnam to maintain. These not only secure the company’s global technological leadership position in minerals and metal processing but also expand it further into new fields and different areas.
Sustainability Raw Materials
We forged 2 principles on raw materials sourcing management: The continuous expansion of recycling activities and a fair, ethical and environmentally-friendly raw material sourcing. Besides, we minimize ore loss and dilution and look at opportunities to generate revenue projects that will help save resources to expand mine life, reduce cost and increase revenue.
Sustainability Processing
We apply new technologies from research and innovation to our processing activities to increase the product recovery rate and develop advanced products. Our plants are maintained periodically to ensure continuous operation and enhance production efficiency.
Sustainability Supply Chain
We understand the sustainable supply chain management involves integrating environmentally and financially viable practices into the complete supply chain lifecycle from transportation, warehousing, distribution, consumption, return and disposal. Therefore, we operate the supply chain management to assist our organizations in optimizing our end-to-end operations to achieve greater cost savings and profitability.
Sustainability Health and Safety
We build safety culture in our working place and make efforts to ensure safety for both work people and operation by safety compulsory policy and strict compliance with the safety standards.
Sustainability Environment
We fully comply with the environmental law and encourage our people to put forward initiatives for environmental protection. Our Company is applying international standards to our operations such as ISO, 5S and Kaizen. We promote environmental protection awareness for the local community and assist in environmental protection initiatives.
Sustainability Human Resources
We identify our people as one of the critical success factors of the organization. We do our best to implement an effective global human resources strategy by designing, operating and developing our organization based on diversity and respect for local culture. We are consistent in carrying out our mission, vision and core values by realizing from the stage of selection, arrangement, evaluation, fair treatment, and learning culture to improve labor productivity globally. We promote the spirit of innovation and creativity of all employees in the organization, especially developing a team of talented young leaders who are flexible and adaptable.
Sustainability Community
We accompany our community by providing better living standards through economic restoration and financial support programs to ensure the development of livelihood. We also support the community in improving local infrastructure such as schools, roads and agriculture units. The Company builds strong relationship with the local community through our community communication transparency to ensure our sustainable development journey is fully applied.
View our Sustainability Report throughout the years: 2024, 2023, 2022,2021,2020
Community Communication Transparency
At Masan High-Tech Materials, various information channels have been set up to provide information and engage with affected stakeholders and local communities. Two-way communication was implemented through channels such as the Public Consultation and Disclosure Plan (PCDP), grievance and complaint management mechanism, community information corners, community communication transparency events including mine visits, surveys and meetings with the local people at the information center. The community relations team of the company actively engage with internal and external stakeholders on a regular basis to maximise opportunities for local people to access information and respond to their concerns promptly.
Community Grievance Management
We value every opinion and feedback that helps us better understand the community’s concerns and inspires us to improvise and grow. We are committed to listening with empathy, addressing issues responsibly, and responding with practical actions with a view to creating sustainable values and building a brighter future for all.
To gain a deeper understanding of how we receive and address concerns from the community, please explore our Community Grievance Management Flow.
Community Health and Safety Management
Committed to building a safe and sustainable community, Masan High-Tech Materials, through its subsidiary – Nui Phao Mining Co. Ltd. recognizes community health and safety as one of the key priorities in its community development efforts. This commitment is formalized through the Community Health and Safety Management Policy (CHSMP), which aims to identify, manage, and minimize potential risks related to the environment, traffic, public health, and community safety throughout the project lifecycle. The policy also promotes close collaboration with local authorities, healthcare institutions, and surrounding communities through communication, training, health monitoring, and transparent grievance mechanisms. Through these efforts, the Company strives to enhance quality of life, strengthen community resilience, and foster long-term sustainable development alongside local communities.
How to log in your concern
Email: [email protected] | Hotline: +84 24 3718 2490